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With Microsoft Teams Calling, you'll be able to make and receive calls anywhere, while still using your existing cloud phone system, PBX or SIP trunk. Using Microsoft Teams to call from any device, wherever you are, makes remote working a breeze.

By integrating your phone system with Teams Calling, you'll still keep your existing numbers, routing and call center functionality from your phone system while also creating a shared workspace where you can chat, meet and share files too.

Voice & Video Calling

Call, Chat, Meet & Collaborate

  • Easy to Use | Adding Calling makes Microsoft Teams the only tool your business needs to collaborate from anywhere.
  • Cost Effective | Connect to your existing phone system or PBX, keeping costs down compared to other solutions.
  • Enhanced Experience | Work from any device anytime. Chat, file share, call, meet - all in a friendly, easy to use interface.
  • Secure | Keep your team secure with enterprise grade encryption, access control and built-in security.
  • Future Proof | From 3 to 3,000 users, the call plans are scalable for the smallest to largest of growing businesses.
  • Rich Calling Features | Work as a team with group call pick-up, delegation and shared line experience.

Learn More

Calling Plans
Calling Plans

Microsoft offers calling plans on a per-user license. They bundle up a number of minutes and a phone number for users.  Domestic and Domestic and International Calling Plans are available.

  • Microsoft Domestic Calling Plan for Canada & US - enables online users to place and receive domestic calls through the Public Switched network
  • Microsoft Teams Calling Essentials for Canada & US - cloud based calling solution that enables users to make and receive PSTN calls in Microsoft Teams.

To learn more, listen to our webinar on Calling Plans and Direct Routing. Hosted by Bruno Duchomel, you'll learn more about each option, their benefits and use cases for each possibility.

global network

Collaborate with Teams Calling

Auto attendant | Answer inbound calls and easily route them to the right queues with a cloud-based phone system. Set parameters to route calls by time zone, language, or availability.

Cloud compliance recording | Easily connect to partner compliance recording solutions.

Contact center integration | Connect to your favorite contact center software.

Direct Routing | Use your existing telecommunications providers by directly connecting their Session Initiation Protocol (SIP) trunks to Microsoft Teams.

Cloud voicemail | Access voicemail messages and transcriptions anywhere from any device.

Audio Conferencing | Add flexibility to meetings with a dial-in number, included in every online meeting

Call queues | Create custom greetings, play music for customers waiting on hold, and set up shared voicemail.

Microsoft Teams-certified devices | Have a consistent Teams experience on personal and shared devices.


Microsoft Teamwork Assessment 

Delivering a Microsoft Teamwork Assessment will create a plan to drive successful change, enabling your employees to change the way they work. It will cover the most important aspects of change to help deliver success including training, communications, sponsors, champions, resistance management and reinforcement plans. 

The Teamwork Assessment will cover the following topics:

  • Microsoft Teams Calling experience
  • Management scenarios for calling
  • Evolution of Voice and Voice management scenarios
  • PBX to Teams Journey
  • Workload analysis
  • Use case and scenario discovery
  • User, business and administrator roles in Teams Calling
  • Environmental and site analysis

Sign up for our Teamwork Assessment to see how you can drive value with Teams Voice and Calling. 

Teamwork Assessment