With Microsoft Teams Calling, you'll be able to make and receive calls anywhere, while still using your existing cloud phone system, PBX or SIP trunk. Using Microsoft Teams to call from any device, wherever you are, makes remote working a breeze.
By integrating your phone system with Teams Calling, you'll still keep your existing numbers, routing and call center functionality from your phone system while also creating a shared workspace where you can chat, meet and share files too.
Call, Chat, Meet & Collaborate
Microsoft offers calling plans on a per-user license. They bundle up a number of minutes and a phone number for users. Domestic and Domestic and International Calling Plans are available.
To learn more, listen to our webinar on Calling Plans and Direct Routing. Hosted by Bruno Duchomel, you'll learn more about each option, their benefits and use cases for each possibility.
Collaborate with Teams Calling
Auto attendant | Answer inbound calls and easily route them to the right queues with a cloud-based phone system. Set parameters to route calls by time zone, language, or availability. |
Cloud compliance recording | Easily connect to partner compliance recording solutions. |
Contact center integration | Connect to your favorite contact center software. |
Direct Routing | Use your existing telecommunications providers by directly connecting their Session Initiation Protocol (SIP) trunks to Microsoft Teams. |
Cloud voicemail | Access voicemail messages and transcriptions anywhere from any device. |
Audio Conferencing | Add flexibility to meetings with a dial-in number, included in every online meeting |
Call queues | Create custom greetings, play music for customers waiting on hold, and set up shared voicemail. |
Microsoft Teams-certified devices | Have a consistent Teams experience on personal and shared devices. |
Microsoft Teamwork Assessment
Delivering a Microsoft Teamwork Assessment will create a plan to drive successful change, enabling your employees to change the way they work. It will cover the most important aspects of change to help deliver success including training, communications, sponsors, champions, resistance management and reinforcement plans.
The Teamwork Assessment will cover the following topics:
Sign up for our Teamwork Assessment to see how you can drive value with Teams Voice and Calling.