AMTRA’s Adoption Change Management process is designed to prepare your business to take full advantage of Microsoft 365.  Our approach assists organizations to adapt their behavior and establish new ways to interact with colleagues and become increasingly productive in the digital workplace. 

We focus on your people because everyone views change differently. The AMTRA Adoption Change Management (ACM) program builds competence, confidence, and commitment toward Microsoft 365 and it’s business value. Our ACM framework is integrated into our project delivery framework and developed to match the Microsoft Adoption approach.

Did you know? 
  • The top reason identified for failure of technology projects is resistance to change (InfoTech Research, 2018).
  • Companies that implement change as part of their technology projects achieve 90% success in meeting project expectations (InfoTech Research, 2018)
  • 50% of transformation issues can be directly addressed by OCM

These statistics point to the importance of developing and implementing an Adoption Change Management plan.

ACM | A Critical Ingredient for Success

A Discerning Approach that considers Culture

Organizations can experience low adoption with the implementation of Microsoft 365. Despite placing best efforts, return on investment is compromised, often leaving staff frustrated and unprepared to effectively utilize the new tool sets.  AMTRA knows implementation success is highly reduced when Adoption Change Management is an after thought. Our approach includes personnel from all levels of your organization starting from the beginning of a Microsoft 365 implementation.

ACM For Organizational Support 
Moving to Microsoft 365 requires a shift in thinking in order for staff to embrace new ways of working.  AMTRA Adoption Change Management helps your team navigate the technology changes introduced with Microsoft 365, guiding teams to acquire the skills, knowledge, and behaviors essential within a modern digital workplace.  AMTRA can help your team navigate the largest barrier to adoption - resistance to change. More than 50% of the factors leading to change resistance can be mitigated through a well planned Adoption Change Management process.
Aligned to Microsoft’s offerings, AMTRA’s focus on Modern Workplace, Cloud Software Asset Management (C-SAM), Intelligent Cloud, and Data Analytics leverages ACM to look beyond communication and training specifics, to product functionality. Our competitive advantage is a discerning approach that  considers behaviors and cultural aspects required to move an organization to a modern workplace. 
Adoption Change Management practitioners with over two decades of change management experience provide the necessary skills to guide organizations through the practices and perspectives essential to make Microsoft 365 the most important tool for workplace productivity. We help employees embrace new ways to collaborate and communicate with colleagues.  

Well planned change puts organizations on the path to not only accelerate their current implementations of Microsoft 365 but also positions them for future upgrades or the transition of applications such as Skype for Business and Yammer to Microsoft Teams.
Our goal is to create an environment where employees can enjoy secure, highly reliable platforms for exchanging ideas, having conversations, collaborating and doing their best work.
  • Streamline adoption timeline for increased productivity 
  • Prepare employees for a more flexible and engaged workplace 
  • Increase utilization of available toolsets
  • Empower the compnay to leverage modern digital work styles
  • Improve team efficiency and collaboration across functions 

Charting the Course for the ACM Journey
Improve adoption and user experience with a Framework that adapts to your needs.

 At AMTRA, we focus on your people because everyone views change differently. The AMTRA Adoption Change Management program builds competence, confidence, and commitment toward Microsoft 365 and it’s limitless business value. Our ACM framework is integrated into our project delivery framework and developed to match the Microsoft Adoption approach. We define the following steps: 
  1. Determine Change Magnitude
  2. Consider Stakeholders and Advocate
  3. Execute Change Strategy
  4. Communicate & Train
  5. Operationalize & Sustain 

Step I - Determine Change Magnitude
The Adoption Change Management practitioner will assess readiness from an organizational, leadership, employee and infrastructure lens. 

Step II - Consider Stakeholders and Advocate
Our framework allows organizations to involve individuals from all levels of the organization, focusing on vision and goals so that intended outcomes are more readily achieved.
Step III - Execute Change Strategy
An Adoption Change Management Plan is developed with input from the Project Sponsor, Project Manager, project team, and any appropriate stakeholders. Generally, one of the key objectives for projects is to balance people-related needs without sacrificing project goals.

Step IV - Communicate & Train
The communication action list details all communication related project actions. This list provides Information on the type of communication, key messages, and vehicle that the communication will be disseminated along. 

Step V - Operationalize & Sustain 
Closing activities list provides a list of tasks to ensure necessary Adoption Change Management activities have been completed and that the organization is ready to adopt the new Microsoft 365 solutions and able to sustain ongoing support and training required.