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Microsoft Teams

Create, Communicate and Collaborate

Microsoft Teams is the ultimate collaboration and productivity app for your organization—a work space for real-time collaboration and communication, meetings, file and app sharing, and even the occasional emoji! All in one, easy to use, place for your entire organization.

Teams brings together chat, collaboration, meetings and calling to:

  • Improve online meetings – reduce the number and duration of meetings. Learn more about Teams Meetings.
  • Bring collaboration and calling together. Learn more about Teams Calling.
  • Increase productivity – decrease the number of communication tools
  • Work with confidence build with enterprise-grade security & compliance
Achieve more together with Microsoft Teams

More than just features.

Microsoft Teams is a new way of working that is aligned to the modern ways in which people naturally interact with one another. Part of Office 365, Teams is a hub for collaboration that keeps your team's chats, meetings, files, and apps together in one place.

  • Communicate more effectively | Get your team on the same page with group chat, calling online meetings and web conferencing.
  • Work better together | Join forces on files with built-in Office 365 apps like Word, Excel, PowerPoint, and SharePoint.
  • Customize your work space | Add in your favorite Microsoft apps and third-party services to keep the business on-track.
  • Keep your team secure | Get end-to-end security, administrative control, and compliance, powered by Office 365.
  • Unified | Everything is brought together for a seamless working experience.
Interested in how you can get the most out of Teams? Check out our e-Book where we have compiled our favorite tips and tricks.

Take a Look!  
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Connecting it all Together

Powerful, intuitive & familiar

Personalize your work space to include the apps and services you love.

  • Notifications drive action and timely responses – used sparingly
  • Tabs provide team-focused context to shared activity
  • Rich cards enable smart sharing from chats/channels
  • Bots drive focused queries in the conversation flow
  • Personal apps provide a “control center” overall view
  • Graph API aligns team/channel lifecycle with overall app flow
  • PowerApps and SharePoint Framework bridge existing solutions

If you're ready yo drive employee engagement and deliver intelligent data insights , the you are ready to explore how your organization can be more effective and inspire your employees to work better together. 

Our Teamwork Assessment will create a plan to drive successful change, enabling your employees to change the way they work. It will cover the most important aspects of change to help deliver success including training, communications, sponsors, champions, resistance management and reinforcement plans. 

Even more exciting, Microsoft is providing a limited number of funded assessments for qualified customers to help get them get started. 

Fill out the form, and we'll quickly assess if you qualify for funding. 

Teamwork Assessment

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Teams Extensibility

Virtual Interactions that are Natural & Engaging

Teams Extensibility will help you create rich, customized experiences in Teams that allow your teams to work together on valuable scenarios like incident resolution, project management, and sales enablement.

You can enable unique workflows and scenarios, eliminate context switching, and empower users to interact and engage with their peers and be productive.

Learn More

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Understanding the Why?

Guidance for following Teams best practices.

Many service providers will tell you they can help you get Teams turned on (so can we), and many service providers will tell you they can support training on how to use Teams (so can we). However, many service providers will not tell you “Why using Teams” is better than alternative solutions (we can). 

This is a big gap, and we believe that if end users don’t know the ‘why,’ they are less likely to adopt new behaviors let alone change their routine.  We’ve come up with a new series, answering the whys and giving guidance for Teams best practices.  Each why is depicted as a decision tree to help you navigate your options and align to best practices in different scenarios. 

View Decision Trees 

Teams Meetings 
Interact & Collaborate Seamlessly 

Teams meetings deliver a rich, high-definition audio and video experience that enable users to interact and collaborate easily, regardless of the device or network. Whether it’s one-on-one video calls on mobile and desktop devices, conference meetings held across boardrooms all over the world, or global live events delivered to thousands of people, Teams meetings provides a seamless, scalable, and secure experience for users. And, because Teams supports a range of best-in-class devices, partners can offer customers more immersive experiences to improve collaboration across teams.

  • Participate in interactive meetings
  • Integrate applications 
  • Collaborate with people inside and outside your organization
  • Deliver Virtual Events

Learn More

Teams Calling 

Bringing Collaboration & Calling Together

With Microsoft Teams Calling, you'll be able to make and receive calls anywhere, while still using your existing cloud phone system, PBX or SIP trunk. Using Microsoft Teams to call from any device, wherever you are, makes remote working a breeze. By integrating your phone system with Teams Calling, you'll still keep your existing numbers, routing and call center functionality from your phone system while also creating a shared workspace where you can chat, meet and share files too.
  • Easy to use
  • Cost effective 
  • Enhanced experience
  • Secure 
  • Future proof 
  • Rich calling features 

Learn More

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Supporting Functional Areas & Cross-Functional Teams

Driving improvements across every depart

From Customer Service to HR, Sales & Marketing to Engineering and Operations, Teams is helping organizations do more, faster.

While we love that we no longer live inside our email inbox, companies are using Teams to do big things that impact their business. Feature releases are so 2017, with Teams, it is about improving process and changing how we work to impact meaningful business scenarios. If you have scenarios that need a collaboration boost, give us a call to speak with our Teams experts, in the meantime, consider these:

Incident Management: Warehouses can be dangerous and when accidents happen, time is of the essence. Organizations are using Teams to pull together Operations, HR and Legal personal, both locally and at HQ, to make sure that the proper response is initiated quickly, and safety remains the top priority.

Customer Service: Bad customer service is never a good idea. Organizations are using Teams to speed up issue resolution, provide visibility into customer escalations and enable continuous knowledge sharing between shifts.

Sales & Marketing: Proposals, presentations, reports, the back and forth emailing of documents can feel out of control. With Teams, organizations are working in real-time on the same documents, sharing feedback, coordinating tasks and managing timelines without sending a single email.

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How Can AMTRA help?

Your Unique Teams Journey is our Specialty.

  • Are you using Skype for Business and need to Migrate to Teams?
  • Have you been using Slack and realized you need more from your collaboration Hub?
  • Have you started using Microsoft Teams but need help maximizing the value through, extensibility solutions, governance, enterprise voice solutions, Teams Rooms, or Adoption and Change Management support?

If you said yes to any of these questions, give us a call today.

Want to Know More About Teams? 

Find all of our downloadable Teams content all in one place including, infographics, comparison charts and our favourite tips & tricks!

Take a Look!