Microsoft Teams is more than just a group chat software program. With over 75 million daily active users across the world, it has revolutionized the way we create, collaborate, and communicate. With the recent integration of Power Platform, this dynamic duo will have you creating automated workflows, reports, dashboards, apps and customized bots, all within the Teams interface.
This year has seen millions of businesses go virtual. For this reason, various Microsoft tools have made a comeback … and in a big way. Microsoft Teams and Power Platform are two of the game changing solutions that have transformed the way we work.
Here's why we think you need to take a closer.
An emergent trend in digital transformation has been the rise of low-code development platforms. Charles Lamanna, Microsoft CVP, Low Code Application Platform, notes that "over 500 million new apps will be built during the next five years, which is more than all the apps built in the last 40 years."
These staggering numbers highlight the demand for low-code platforms to build apps, as well as a developer gap, as there’s likely more demand for applications than there are developers to build them. IT teams are scrambling to keep up with demand. This results in long lead times and business users finding their own solutions, often through non-compliant “shadow IT” platforms.
More than ever, businesses must constantly innovate and transform to stay competitive. In a perfect world, IT would provide the platforms necessary to foster this type of growth.
Chatbots are great - when they work. But what happens when they don't?
According to Forrester Research, 63% of customers will leave a company website after one poor experience, and almost two-thirds will not wait more than 2 minutes for assistance. So what does this mean for you?
If you have existing chatbots or are considering incorporating them into your website, there are a few things to remember. Although some solutions are technical, many of them are quite simple and easily remedied.