AMTRA SOLUTIONS BLOG

Articles, news and insights from the AMTRA team.

Microsoft Teams & Power Platform | The Dynamic Duo

March 30, 2021
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Microsoft Teams is more than just a group chat software program. With over 75 million daily active users across the world, it has revolutionized the way we create, collaborate, and communicate. With the recent integration of Power Platform, this dynamic duo will have you creating automated workflows, reports, dashboards, apps and customized bots, all within the Teams interface. 

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Are you Working Efficiently?

March 19, 2021
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This year has seen millions of businesses go virtual. For this reason, various Microsoft tools have made a comeback … and in a big way. Microsoft Teams and Power Platform are two of the game changing solutions that have transformed the way we work.

Here's why we think you need to take a closer.

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Low Code Development - Changing the IT Landscape

March 15, 2021
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An emergent trend in digital transformation has been the rise of low-code development platforms. Charles Lamanna, Microsoft CVP, Low Code Application Platform, notes that "over 500 million new apps will be built during the next five years, which is more than all the apps built in the last 40 years." 
 
These staggering numbers highlight the demand for low-code platforms to build apps, as well as a developer gap, as there’s likely more demand for applications than there are developers to build them. IT teams are scrambling to keep up with demand. This results in long lead times and business users finding their own solutions, often through non-compliant “shadow IT” platforms.  

More than ever, businesses must constantly innovate and transform to stay competitive. In a perfect world, IT would provide the platforms necessary to foster this type of growth.   

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5 Chatbot Challenges and How to Overcome Them

March 4, 2021
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Chatbots are great - when they work. But what happens when they don't? 

According to Forrester Research, 63% of customers will leave a company website after one poor experience, and almost two-thirds will not wait more than 2 minutes for assistance. So what does this mean for you?

If you have existing chatbots or are considering incorporating them into your website, there are a few things to remember. Although some solutions are technical, many of them are quite simple and easily remedied. 

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Teams Calling | Deployment Best Practices

February 24, 2021
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In our last blog, we talked about the latest and greatest Teams Calling Features. Now we’d like to talk about why Teams Calling should be the next solution you consider and how to successfully deploy it in your organization. 

The Research
Recently, Forrester Research completed a Total Economic Impact study of Microsoft 365 Cloud Voice adoption and the financial business case for Cloud Voice was compelling. Forrester concluded that Cloud Voice has the following three-year financial impact:

  • $9.5M in benefits versus costs of $2.6M
  • A net present value (NPV) of $6.9M
  • An ROI of 261%.
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Bot or Not? The World of Chatbots

February 18, 2021
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Chatbots are the latest and greatest trend.

It seems everyone is talking about them and every business wants to figure out how to use them.

But, as with all trends, there are many questions left to answer:

  • What exactly are chatbots?
  • What types of chatbots are there?
  • What is their purpose?
  • How “smart” are they?
  • Should you invest in chatbots for your business?
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The time is now to switch to Microsoft Teams!

February 4, 2021
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With Skype for Business Online coming to an end in July 2021, there has never been a better time to move to Teams.

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Top Job Skills of 2021

January 12, 2021
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Make 2021 the year you improve your job skills!

Remote work is here to stay, and to continue succeeding and thriving, you need to start focusing on the skills that make you indispensable.

I bet you’re saying, “well, I have a degree and a certification, isn’t that enough?” It’s a great start, but you also need to start looking at the soft skills that are going to set you apart. Wondering what those are? To help, we surveyed our top recruiters to get their take. Here’s what they had to say.

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Microsoft Teams Calling | The feature your Company should be using

January 7, 2021
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When you think about Microsoft Teams, you probably think about features like customizable alerts, @mentions, assistant bots, file sharing and together mode. But, have you thought about Teams Calling?

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Enabling Remote Work

December 3, 2020
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Work is what you do, not where you go.

It almost goes without saying that the way we work will never be the same again. For business and technology leaders, the challenge is to find ways to achieve resilience. To meet this challenge, companies need solutions that elevate their workers’ experiences and productivity, securely from anywhere. They need to figure out:

  • How do we help our employees work more effectively?
  • How do we make it easy and reliable to access enterprise tools and content from anywhere?
  • How do we enable workers to connect with each other and access relevant data?
  • How do we introduce and encourage a unified approach to deploying and using productivity tools?
  • How do we protect our employees, data and infrastructure from increased security threats and vulnerabilities, while working remote?
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