AMTRA SOLUTIONS BLOG

Articles, news and insights from the AMTRA team.

5 Chatbot Challenges and How to Overcome Them

March 4, 2021
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Chatbots are great - when they work. But what happens when they don't? 

According to Forrester Research, 63% of customers will leave a company website after one poor experience, and almost two-thirds will not wait more than 2 minutes for assistance. So what does this mean for you?

If you have existing chatbots or are considering incorporating them into your website, there are a few things to remember. Although some solutions are technical, many of them are quite simple and easily remedied. 

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