In our last blog, we talked about the latest and greatest Teams Calling Features. Now we’d like to talk about why Teams Calling should be the next solution you consider and how to successfully deploy it in your organization.
Recently, Forrester Research completed a Total Economic Impact study of Microsoft 365 Cloud Voice adoption and the financial business case for Cloud Voice was compelling. Forrester concluded that Cloud Voice has the following three-year financial impact:
- $9.5M in benefits versus costs of $2.6M
- A net present value (NPV) of $6.9M
- An ROI of 261%.